Privacy Policy

At Purple Design, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or purchase products. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, and any other information you provide during checkout.
Payment Information: Credit card details, bank information, and other payment-related data collected securely through our third-party payment processor.
Browsing Information: IP address, browser type, device information, and browsing history to help improve user experience and optimize our services.

2. How We Use Your Information

We use the collected information for the following purposes:

Processing Orders: To fulfill and ship your orders, handle payments securely, and provide updates about your purchases.
Customer Support: To respond to your inquiries, resolve issues, and provide post-purchase assistance.
Marketing: To send you promotional offers (if you’ve opted in) and inform you about new products, services, or updates.
Improvement: To analyze customer behavior and improve our website functionality, user experience, and product offerings.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We only share your data under the following circumstances:

Service Providers: With trusted third-party partners (like Razorpay for payment processing, and shipping providers) to ensure smooth transactions and deliveries.
Legal Requirements: If required by law or necessary to protect our legal rights or the safety of others.

4. Payment Processing

We use Razorpay to handle payments securely. Razorpay complies with industry security standards (such as PCI-DSS) to ensure your payment information is safe. We do not store your credit card or payment details on our servers.

5. Cookies

Our website uses cookies to enhance your shopping experience. Cookies are small text files stored on your device that help us track your activity on our site, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.

6. Data Security

We take the security of your personal information seriously and employ appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission can be guaranteed as 100% secure.

7. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to your personal information.
Opt out of receiving promotional emails by following the unsubscribe link in any email we send.
Request deletion of your personal data, subject to legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed about how we protect your information.